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Date: | Mon, 24 Mar 2014 19:14:22 -0400 |
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From: Anna D'Agostino <[log in to unmask]>
Date: Mon, 24 Mar 2014 16:46:18 +0000
Dear Colleagues:
The Loyola/Notre Dame Library has a site license subscription with IP
authentication to the Chronicle of Higher Education. Do any of you
have a solution to the problem described below? If so, could you
please email or call me ([log in to unmask] or 410-617-6844) and
let me know how you solved it? Thank you very much!
Our faculty don't typically access the Chronicle from the library's
home page. Many of them receive "alerts" and other emails from the
Chronicle. Some of the articles in the emails have locks by them. The
links to the 'locked' articles will work on campus, but if the faculty
member is reading his or her email from off-campus, the links will
lead to a message saying that "This content is available exclusively
to Chronicle subscribers" with a prompt to log in. (This is because
they are not being authenticated via our proxy server). Is there any
way around this? How do you handle this issue?
If you are experiencing this same problem and do not have a solution,
I encourage you to contact the Chronicle and let them know about it.
The more libraries mention this, the more likely they are to fix it!
Thank you for your help.
Sincerely,
Anna
Anna D'Agostino
Electronic Resources Librarian
Loyola/Notre Dame Library
Baltimore, MD 21212
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