From: "Pikas, Christina K." <[log in to unmask]>
Date: Tue, 25 Mar 2014 08:00:22 -0400

Hi Anna-

This is a long time problem - with RSS feeds, too, and for alerts for
new contents for many journals and databases. There are a couple of
ways to mitigate this. First, some information providers have added
pairing whereby if you create a personal account while on the network,
that account has access off the network for some period of time (6
months to even a year). That's obviously not something you can do for
them.

Something you can do is to encourage the libx toolbar or similar. That
way they can follow the link, right click, and reload through proxy.
After entering their password, they'll have access.  I think there's
also an EZProxy bookmarklet that would do the same thing as reload
through proxy if you have EZProxy.

Absent those things, it would be a matter of re-finding the article
through your journal linker (SFX or equivalent) or VPN-ing into your
institution. If the patron is using an iPad or Android tablet and you
have Juniper SSL VPN, they might be able to use the Junos Pulse app to
vpn which is stupid simple to do.

Christina

------
Christina K. Pikas
Librarian
The Johns Hopkins University Applied Physics Laboratory
[log in to unmask]


-----Original Message-----

From: Anna D'Agostino <[log in to unmask]>
Date: Mon, 24 Mar 2014 16:46:18 +0000

Dear Colleagues:

The Loyola/Notre Dame Library has a site license subscription with IP
authentication to the Chronicle of Higher Education.  Do any of you
have a solution to the problem described below? If so, could you
please email or call me ([log in to unmask] or 410-617-6844) and
let me know how you solved it? Thank you very much!

Our faculty don't typically access the Chronicle from the library's
home page.  Many of them receive "alerts" and other emails from the
Chronicle. Some of the articles in the emails have locks by them.  The
links to the 'locked' articles will work on campus, but if the faculty
member is reading his or her email from off-campus, the links will
lead to a message saying that "This content is available exclusively
to Chronicle subscribers" with a prompt to log in.  (This is because
they are not being authenticated via our proxy server). Is there any
way around this? How do you handle this issue?

If you are experiencing this same problem and do not have a solution,
I encourage you to contact the Chronicle and let them know about it.
The more libraries mention this, the more likely they are to fix it!

Thank you for your help.

Sincerely,

Anna

Anna D'Agostino
Electronic Resources Librarian
Loyola/Notre Dame Library
Baltimore, MD 21212