From: "Gonzales, Rhonda L" <[log in to unmask]>
Date: Wed, 10 Feb 2016 11:28:40 -0700

Joe,

I always appreciate your comments. But I did want to interject that
ILL is not free for libraries. There is a fairly high cost per volume
to conduct ILL transactions, both borrowing and lending. Libraries
absorb the cost of lending so that we can reap the benefits of
borrowing - that's what makes the system work. We choose to purchase
many print books that we could obtain for patrons via ILL both as a
convenience for our constituents as well as a cost savings for
ourselves. I assume that we would do this for ebooks as well, even if
we could get them via ILL from another library.

Best regards,
Rhonda Gonzales
Dean of Library Services, Colorado State University-Pueblo
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