From: Linda Wobbe <[log in to unmask]>
Date: Tue, 25 Mar 2014 17:52:55 -0700

Hi,

We solved the problem by upgrading to the Chronicle's new domain-wide access.

As Barbara Snead explained, this allows anyone with a campus domain
email address to create an account using that email address to access
the Chronicle from off-campus.

Faculty have been happy with this solution.

Linda

Linda Wobbe
Head, Collection Management
Sciences Subject Selector
Saint Mary's College of CA
Library
Moraga, CA 94575


On Mon, Mar 24, 2014 at 4:14 PM, LIBLICENSE <[log in to unmask]> wrote:
>
> From: Anna D'Agostino <[log in to unmask]>
> Date: Mon, 24 Mar 2014 16:46:18 +0000
>
> Dear Colleagues:
>
> The Loyola/Notre Dame Library has a site license subscription with IP
> authentication to the Chronicle of Higher Education.  Do any of you
> have a solution to the problem described below? If so, could you
> please email or call me ([log in to unmask] or 410-617-6844) and
> let me know how you solved it? Thank you very much!
>
> Our faculty don't typically access the Chronicle from the library's
> home page.  Many of them receive "alerts" and other emails from the
> Chronicle. Some of the articles in the emails have locks by them.  The
> links to the 'locked' articles will work on campus, but if the faculty
> member is reading his or her email from off-campus, the links will
> lead to a message saying that "This content is available exclusively
> to Chronicle subscribers" with a prompt to log in.  (This is because
> they are not being authenticated via our proxy server). Is there any
> way around this? How do you handle this issue?
>
> If you are experiencing this same problem and do not have a solution,
> I encourage you to contact the Chronicle and let them know about it.
> The more libraries mention this, the more likely they are to fix it!
>
> Thank you for your help.
>
> Sincerely,
>
> Anna
>
> Anna D'Agostino
> Electronic Resources Librarian
> Loyola/Notre Dame Library
> Baltimore, MD 21212