From: "Sowards, Steve" <[log in to unmask]>
Date: Mon, 23 Feb 2015 14:22:36 +0000
Ann, I found the following statements on my own library web pages (at
From the regular Inter Library Loan FAQ (returnables):
"How long will it take to receive my ILL item? Items borrowed through
Uborrow may come in 2-3 business days. MeLCat items may take between
4-7 business days. Regular interlibrary loan items may take longer
depending on the location of the lending library." Uborrow is a CIC
consortial system. MelCat is the state lending consortium in Michigan.
Returnables usually have to be picked up in the main library.
For delivery of our own books to campus locations:
"Faculty/Staff Delivery Request: MSU faculty and staff members may
request that books be checked out to them and delivered to their
offices or branch libraries. ... Material will usually be delivered
within five business days."
From Remote Storage:
"Requested items are picked up every weekday (except University
holidays or days when the MSU Library is closed). Material requested
before 11am Monday-Friday will be available at the Main Library
Circulation Desk that same day by 5pm. Material requested after 11am
Monday-Friday will be available by 5pm the next open weekday. Material
requested on weekends, holidays, closed days, or after 11am Friday
will be available by 5pm Monday (or the next open weekday)."
Associate Director for Collections
Michigan State University Libraries
366 W. Circle Drive
East Lansing MI 48824
From: Ann Okerson <[log in to unmask]>
Date: Thu, 19 Feb 2015 19:55:07 -0500
What are the fastest promised delivery times for library materials to
campus offices? What are standard promised delivery times?
* From off-site shelving facilities
* From local stacks and collections?
Overnight? Same day? Or?
From: "Jim O'Donnell" <[log in to unmask]>
Date: Wed, 18 Feb 2015 07:09:13 -0700
The buzz about Amazon using drone technology to speed delivery will
quieten down a bit after this construction of a roadblock:
If I understand it right, Santa will be able to continue to do
miraculous deliveries, since he pilots the sleigh himself and it's
always in his plain sight. My recent experience of Amazon suggests
that they are closing in on Santa but not quite there yet, with next
day delivery on Sunday already happening but my one experience of
same-day delivery turning into two weeks of phone calls to their
outsource delivery service called LaserShip, whose lasers appeared to
be seriously misaligned.
Now, how does this push us on library book deliveries to patrons?
Certainly starts to raise expectations. Again.