From: "Hamaker, Charles" <[log in to unmask]> Rick Anderson said: "If my library cancels its subscription, the publisher shrugs and goes elsewhere." That's my experience too. I recently told one of the big five we were cancelling all of their titles. And I gave them cost per use analysis to back it up. They were way out of line withs regards to their peers in the publishing world. I expected if they were a normal business they would make SOME response,some answering offer, but instead I just get embarassed looks from their sales mgr. I suspect its going to take a lot of libraries all over the world saying the same thing before it will dawn on publishers that a response other than dead silence is reasonable. Maybe, just maybe the next three years will get the message across that its time to get over the one size fits all stance. I actually am optomistic about pricing in a way I haven't been in a long time. There are simply too many libraries that have to do something and ultimately its about where the money is. And there are reasonable alternatives available, quick and cost effective that were just hopes 20 years ago. Chuck Hamaker UNC Charlotte