From: Mary Summerfield <[log in to unmask]> Date: Fri, 21 Nov 2014 00:28:14 +0000 They wanted the same fee from publishers to get a list of our subscribers/subscriptions through Swets. Mary Summerfield > On Nov 20, 2014, at 7:00 PM, LIBLICENSE <[log in to unmask]> wrote: > > From: Ann Shumelda Okerson <[log in to unmask]> > Date: Thu, 20 Nov 2014 12:21:09 -0500 > > Hello, All: one of our colleagues writes that it is possible for > libraries to get information about their Swets prepayment. However, > for this information libraries are to be assessed a non-refundable > charge of 2500 Euros. This fee is not applicable to libraries that > did business with a Swets European office, but it is applicable to > those who worked with the North American office. > > Anyone on this list have more information about the whys and hows of > this policy? Any way to avoid the charge? > > Thank you, Ann Okerson