From: Hilde Van Kiel <[log in to unmask]> Date: Fri, 21 Nov 2014 07:00:55 +0000 Dear Ann, I'm not sure wether your information is completely correct. As far as I know, the curator did not charge the Dutch clients, but other European clients of the non-Dutch office were also charged 2500 euros. We, as clients of the Belgian office, had to pay. Best regards, Hilde Van Kiel - KU Leuven Director University Library (ad interim) Ladeuzeplein 21 3000 Belgium ________________________________________ From: Ann Shumelda Okerson <[log in to unmask]> Date: Thu, 20 Nov 2014 12:21:09 -0500 Hello, All: one of our colleagues writes that it is possible for libraries to get information about their Swets prepayment. However, for this information libraries are to be assessed a non-refundable charge of 2500 Euros. This fee is not applicable to libraries that did business with a Swets European office, but it is applicable to those who worked with the North American office. Anyone on this list have more information about the whys and hows of this policy? Any way to avoid the charge? Thank you, Ann Okerson