From: "Sowards, Steve" <[log in to unmask]> Date: Mon, 23 Feb 2015 14:22:36 +0000 Ann, I found the following statements on my own library web pages (at Michigan State): From the regular Inter Library Loan FAQ (returnables): "How long will it take to receive my ILL item? Items borrowed through Uborrow may come in 2-3 business days. MeLCat items may take between 4-7 business days. Regular interlibrary loan items may take longer depending on the location of the lending library." Uborrow is a CIC consortial system. MelCat is the state lending consortium in Michigan. Returnables usually have to be picked up in the main library. For delivery of our own books to campus locations: "Faculty/Staff Delivery Request: MSU faculty and staff members may request that books be checked out to them and delivered to their offices or branch libraries. ... Material will usually be delivered within five business days." From Remote Storage: "Requested items are picked up every weekday (except University holidays or days when the MSU Library is closed). Material requested before 11am Monday-Friday will be available at the Main Library Circulation Desk that same day by 5pm. Material requested after 11am Monday-Friday will be available by 5pm the next open weekday. Material requested on weekends, holidays, closed days, or after 11am Friday will be available by 5pm Monday (or the next open weekday)." --Steve Steven Sowards Associate Director for Collections Michigan State University Libraries 366 W. Circle Drive East Lansing MI 48824 -----Original Message----- From: Ann Okerson <[log in to unmask]> Date: Thu, 19 Feb 2015 19:55:07 -0500 What are the fastest promised delivery times for library materials to campus offices? What are standard promised delivery times? * From off-site shelving facilities * From local stacks and collections? Overnight? Same day? Or? Ann ****** From: "Jim O'Donnell" <[log in to unmask]> Date: Wed, 18 Feb 2015 07:09:13 -0700 The buzz about Amazon using drone technology to speed delivery will quieten down a bit after this construction of a roadblock: http://www.nbcnews.com/tech/tech-news/amazon-drone-delivery-plans-nixed-u-s-regulators-n307006 If I understand it right, Santa will be able to continue to do miraculous deliveries, since he pilots the sleigh himself and it's always in his plain sight. My recent experience of Amazon suggests that they are closing in on Santa but not quite there yet, with next day delivery on Sunday already happening but my one experience of same-day delivery turning into two weeks of phone calls to their outsource delivery service called LaserShip, whose lasers appeared to be seriously misaligned. Now, how does this push us on library book deliveries to patrons? Certainly starts to raise expectations. Again. Jim O'Donnell ASU