From: Kimberly Steinle <[log in to unmask]> Date: Fri, 6 Feb 2015 14:15:28 +0000 [MOD note: an interesting job for a librarian???!!] · Sales and Marketing Analyst – Duke University Press Duke University Press is looking for a Sales and Marketing Analyst to join our team. The Sales and Marketing Analyst is responsible for the collection, analysis and presentation of sales and marketing data. The organization will rely on this position to recognize and analyze patterns in our data to enhance global marketing and sales efforts. As part of a departmental team, this individual will also work cross-divisionally to ensure accuracy, identify trends and present evidence-based recommendations for product development, sales prospecting and price modeling to increase revenue streams. Reports to the Library Relations and Sales Manager The position is a full time position and offers the full Duke University benefit package. This position is listed with Duke University as a Staff Specialist, job code 0083, and job level 9. If interested in applying for the position, please visit: https://www.dukeupress.edu/Careers/jobDetail.php?jobId=168 to submit an electronic cover letter and resume by the close of the position at noon on Thursday, February 26, 2015. · Job Description: I. Data Analysis, Recommendation, and Presentation A. Current customer data (including sales and usage) A. Gather requirements, design, create and implement reports in collaboration with DUP IT and utilizing Press databases, including the Press fulfillment system, sales system, online content vendors B. Identify, analyze and interpret trends or patterns in large, complex data sets C. Liaise with Customer Relations regarding data infrastructure and anomalies; collaborate to determine and implement workflow solutions D. Work closely with management to prioritize business and information needs; provide data expertise to divisional and Press-wide committees or working groups E. Communicate analysis and findings to in comprehensive, understandable presentations to provide insight and inform business decisions and strategies B. New business prospecting A. Identify new institution and consortium customers utilizing gap analysis in current holdings and third-party databases; identify and recommend current customers for potential upselling of additional products B. Remain abreast of industry sales trends in academic publishing C. Contribute to product and price modeling as needed C. Marketing Data and Analysis A. Measure success of team efforts utilizing various marketing metrics B. Present analysis and serve as a point person to departmental team to help refine and revise future marketing programs II. Infrastructure and Metadata A. Sales Systems A. Maintain and develop infrastructure for the Sales and Journals Marketing teams; collaborate with Customer Relations team for functionality and enhancement as necessary B. Partner with IT for ongoing implementation of upgrades or new software and technology for sales system A2. Serve as product manager for sales system enhancements and bug fixes with support from DUP IT and/or outside vendor. C. Oversee and implement training and documentation on upgraded and/or new technology and software for Customer Relations, Sales and Journals Marketing D. Maintain relationship with third-party vendor for sales system E. Oversee data integrity of information held in sales system F. Identify data entry trends and recommend best practices G. Coordinate updates to data to conform with standards B. Industry Standards A. In coordination with Journals Production, ensure accurate delivery of journals metadata to institutional partners and third party vendors B. Analyze industry metadata trends to identify changes in industry standards C. Partner with Journals Marketing Manager for revisions of fields and information in the bibliographic database (Title Management) as needed D. In collaboration with Customer Relations and IT, integrate institutional identifiers into enterprise-wide DUP systems; serve as liaison to third party vendor providing institutional identifiers III. General A. Represent DUP and trade and professional meetings B. Establish, maintain, and develop relationships with institutional and consortium customers and sales agents C. Serve on Press-wide or divisional committees as needed Education/Training Work requires knowledge of basic mathematical, research and communications principles normally acquired through two years of postsecondary education. Preferred Skills Advanced Excel Database experience Reporting software (Crystal Reports preferred) Project Management Proficiency with MS Office (Word, PowerPoint) Interpersonal and team work skills Excellent organizational skills Kimberly Steinle Library Relations and Sales Manager Duke University Press Durham, NC 27701 United States dukeupress.edu/library