From: Jessica Harris <[log in to unmask]> Date: Thu, 18 Feb 2016 18:23:03 -0800 Hi Heather, We've been gathering our usage for databases and noticed the same thing. When I contacted Gale about it, I was told that it was due to a platform change that's occurred and that our usage wasn't showing correctly as a result. They said that they're looking into the root of the problem, but were able to send me our usage in the meantime. I hope this helps! ------ Jessica Harris Head of Electronic Resources & Serials Santa Clara University Library 500 El Camino Real, Santa Clara, CA 95053 [log in to unmask] or [log in to unmask] On Thu, Feb 18, 2016 at 5:45 PM, LIBLICENSE <[log in to unmask]> wrote: > > From: Heather Reid <[log in to unmask]> > Date: Thu, 18 Feb 2016 07:38:50 -0500 > > Hi: > > We are in the process of assembling usage statistics for our online > databases for the period 2012 to present. We are noticing a > significant drop off in apparent usage for all of our Gale databases > from 2013 to 2014. This makes me think that perhaps the vendor > changed something about how they "count" somewhere in that time > period. I can -- and will -- reach out to Gale about this, but also > was curious to find out if any other libraries have noticed a similar > phenomenon? > > Thanks for your help, > Heather > > -- > Heather Reid > Dean, Library & Learning Resources > Berklee College of Music > [log in to unmask] > 617-747-2603 office > 978-821-1711 cell