From: "Hamaker, Charles" <[log in to unmask]>
Date: Mon, 8 Feb 2016 15:54:02 -0500

Dear Liblicense-l Readers,

We appreciate the comments and positive reception our project description
is receiving.  We’ve elected to respond collectively, and would like to
remind you that we noted having more questions than answers at this early
stage of our work. That said, here are some responses. A few responses have
come to us directly and we will be responding to those as directly at a
later date.

*Website*- thanks Eugenia Beh for the alert.  The old link works for us but
here’s a new link. We are investigating setting up our own listserv and
creating a mailing list, but aren’t there yet.

http://guides.library.uncc.edu/charlotteinitiative

*Publisher Assurance of Perpetuity*, Jim O’Donnell:  Thanks Jim for
advancing the conversation with a serious academic publisher.  We’re glad
to have other interested parties taking up similar conversations and look
forward to hearing more when you’re ready to report.

*Proprietary formats,* Toby Green: We used proprietary formats to mean
Adobe Digital Editions and its cousins.  For non-proprietary formats, at
this time, we think the work of the IDPF (http://idpf.org/epub in
developing and enhancing the the EPUB 3.0 standard to support the full
scholarly apparatus is the most promising option.  There are many valid
reasons for slow uptake but our project in part hopes to build consensus
for next steps among the academic library and publishing community.  None
of us are experts in this technical area, so we are grateful for your offer
of help.

*ILL and Accessibility,* Linda Wobbe: We are addressing both of these
topics.  The User Experience Research Team will address accessibility.  The
Licensing Principles Team is taking up ILL. As a first step, we will
collect ILL data for university press titles to see if we can discern an
impact on sales.  We are preparing a manual and script for data collection
from ILLiad so we can have standardized data to examine. We are some months
away but will share the manual and script once have it finalized.

*Faculty and Student Feedback*, Rick Anderson:  Here’s a longer description
of the ebook feedback we’ve received at UNC Charlotte.  We received
strongly worded messages from faculty about limited access titles -- they
told their students not to use those ebooks at all.  Students complained
constantly about limited use titles.  Our collection development group
engaged with faculty and R&I librarians and agreed it was better to remove
titles from the catalog with those restrictions rather than deal with the
frustrations of students and faculty. We now purchase ebooks only from
approved vendors and do not rent ebook collections for non-permanent
access.  We purchase ebooks that do meet our criteria, such as collections
from Project MUSE and Springer or individual titles from Elsevier, OUP,
etc. We promote these ebooks to faculty, encouraging them to make
assignments from titles that will remain in our collection.  These
unlimited use models are proving to be less expensive on a per title basis
than multi-user models. You can see the full list of titles we support
including some collections, or can purchase easily at:
http://library.uncc.edu/et/

You didn’t ask directly how we respond to requests for a specific title.
If we can obtain the ebook from an approved vendor or directly from the
publisher we do so.  If not, we may purchase print or use ILL to borrow
print.  We don’t want to be forced to settle for an ebook with unacceptable
restrictions.  How else can we make our case to providers?

Some of our Working Group members take differing approaches.  Some report
positive experiences with limited use titles and have found partial
solutions to some of the restrictions (on ownership, or full searching or
archiving, plus silo-ing etc.) that UNC Charlotte finds objectionable.
Working Group members may make exceptions to specific title requests and
some subscribe to limited time aggregations.  That’s a decision each
library must make based on its own budget, collecting strengths, curriculum
and other variable factors.  Our research teams will investigate various
approaches and issues, supplemented by research reports and literature
reviews.  For example, we believe UX is critical for understanding these
issues.

*Course Use, Unlimited Access, OER,* Sandy Thatcher:  We are conducting a
dialogue with our publisher members, all current press directors, to
determine what business models and pricing options would be required to
support unlimited access to their purchased ebooks.  Our experience is that
some students prefer the print option even when OER or other unlimited
access versions exist. So there's an opportunity for print copies from
publishers even if campus wide ebook access is available. In our experience
they aren't mutually exclusive. Even when a free ebook is available, some
students (as many as 30% from one class) will prefer to purchase print
copies if they are available, while for another class none purchased the
bookstore print copy. These data come from collaborative research with the
bookstore, which we hope to replicate and expand. Another approach could be
for university presses and libraries to collaborate in the creation of
OERs.  Again, it is early days in our work.

Thanks again for your interest,

Chuck Hamaker, Principal Investigator, UNC Charlotte, [log in to unmask]

October Ivins, Charlotte Initiative Consultant, [log in to unmask]

Alison Bradley, Head of Research and Instructional Services UNC Charlotte,
[log in to unmask]

Liz Siler, Collection Development Librarian UNC Charlotte, [log in to unmask]