Date: Tue, 21 Jun 2016 23:43:44 +0000

Agree with Jim for the most part, but I'd say this problem for libraries is not emerging so much as long since emerged. And to claim that all information that's available instantly on the web is "crappy" is to sequester ourselves ever more tightly into our beloved ivory towers.

Marcus Banks

UC Davis Blaisdell Medical Library

-----Original Message-----
From: "Jim O'Donnell" <[log in to unmask]>
Date: Mon, 20 Jun 2016 18:35:51 -0700

Amazon v. ILL:  it's a cost question and Amazon will have advantages of scale.  Right now, in twelve cities, they're doing same day delivery on a lot of prime items -- it will be a while before we can compete at all on that, and meanwhile prosperous students who need this *now* for a paper they're writing will make a choice.  (I think that is an emerging problem for us in libraries:  they are used to getting crappy information instantly on the net and better information
today/tomorrow/48 hours from Amazon, so when we tell them our ILL commitment time is 2-5 days, they look at us funny and think of their
options.)

Jim O'Donnell
ASU