From: Michael Waldman <[log in to unmask]> Date: Thu, 30 Mar 2017 15:37:25 +0000 This discussion is very interesting. But what happens if the vendor changes the terms anyway? Or they just change something major like requiring a click-through terms from the end-user, when that was not required previously and would be unacceptable to us. Have you ever sued or gotten any money back? Did your lawyers get involved? What happens when this happens close to finals for example (as seems to be often the case). Thanks, Michael Michael Waldman Head, Collection Management Associate Professor Baruch College Library 151 East 25th Street New York, NY 10010 646-312-1689 (V)/646-312-1691 (F) [log in to unmask]