From: Kimberly Steinle <[log in to unmask]>
Date: Thu, 7 Sep 2017 16:17:08 +0000
Dear Customers and Vendor Partners,
Duke University Press journals and books content in the humanities and
social sciences will move to a new platform on November 20. To understand
how this change will impact you, please take a moment to review the list of
FAQs below. We will continue to update this information on our website (
https://www.dukeupress.edu/Libraries/migration.php) as it gets closer to
our launch date.
*Content Platform Migration Milestones*
Mid-October: Checklist for librarians
November 1: HighWire admin site lockdown
November 20: Launch
Mid-December: November usage available
December 31: HighWire usage no longer available after this date
At launch, books move from HighWire to Silverchair at read.dukeupress.edu.
Journals move from HighWire at dukejournals.org to Silverchair at
read.dukeupress.edu.
*The information below is subject to change. Sign up to get email updates
and review the most current information at*
*https://www.dukeupress.edu/Libraries/migration.php
<https://www.dukeupress.edu/Libraries/migration.php>. *
*What does “November 1: HighWire admin site lockdown” mean above?*
We will be moving your contact and IP address information into the new
system in November. Any changes made in HighWire (current platform) after
November 1 will not appear in Silverchair (new platform) at launch on
November 20, 2017.
The HighWire admin site will be available to you until December 31, 2017,
so that you can pull your usage. As of January 1, 2018, you will no longer
have access to the HighWire admin site.
*When will the migration take effect (**the new site launches and the old
site goes down**)?*
November 20, 2017. Time to be determined.
*Where and when can I access the new content site?*
The new site will be hosted at read.dukeupress.edu and available to users
on November 20, 2017.
*What content is affected by the platform change?*
Journal and book content in the humanities and social sciences that is
currently hosted on the HighWire platform at dukejournals.org and
read.dukeupress.edu will be available at read.dukeupress.edu on the
Silverchair platform on November 20 (time to be determined). Mathematics
content, hosted on projecteuclid.org, and the *Carlyle Letters Online
<http://carlyleletters.dukeupress.edu/>*, hosted by the University of South
Carolina, will not be affected.
*What do I do if my library loses access during the transition?*
Please contact [log in to unmask] Sending questions to this
address allows us to efficiently track and provide answers to your
questions, making sure we direct your questions appropriately.
*Will my institution have access to both platforms simultaneously?*
No. The existing content URLs will redirect to the new platform at launch.
This redirect process takes a short time to complete. Once that has
happened, you will be unable to access the old platform.
*Will the URLs change? When will they be available?*
Yes, the URLs for the journal landing pages will change. All URLs on the
retired platform will redirect to the new platform. Here is a list of the
old and new URLs for each journal landing page, which we call the Journal
URL Crosswalk (https://www.dukeupress.edu/Assets/Downloads/HWtoSIS_url.xlsx
).
The book URL within the MARC record provided by Duke University Press is
the book’s DOI and will not change. These book URLs will automatically
resolve to the book webpages on the new site.
The book title-based URLs that a user sees now are generated by the current
vendor (HighWire). This URL will automatically redirect to URLs generated
by our new vendor (Silverchair).
*I have multiple administrative accounts on HighWire for Duke University
Press content. Will this change on the new platform?*
Yes. There will be one user account for all of your institutional holdings.
We will ask you to review your account at launch and make any necessary
changes.
*Will I have the same Duke University Press account number?*
No. You will receive your institution's new Duke University Press account
number along with information on how to access the new administration site.
*Will my platform administrator username and password change?*
Yes. We will be contacting library account administrators with instructions
on how to sign in and update your account.
*What is available through my library administration account?*
You will be able to update your contact information and IP addresses, and
you will be able to pull usage statistics.
*Will all of the book and journal content be available on the new platform
when it launches in late November?*
Yes, 100% of our content will be available on the new platform at launch.
We are not migrating in stages.
*Will my usage statistics for Duke content hosted on the HighWire platform
be available on the new Silverchair platform?*
No. Usage from HighWire will not migrate to the new platform. You will need
to pull all of your historical usage statistics from HighWire by December
31, 2017. Usage from Silverchair will be available starting November 1,
2017. You will need to pull November 2017 usage from both HighWire and
Silverchair.
*What happens if the migration timeline is delayed?*
The information we have provided is up to date. If the timeline changes, we
will update this page and be in contact with account administrators.
*What do I need to do right now?*
1. Sign up for our mailing list. https://www.dukeupress.edu/
Libraries/migration.php
2. Before November 1, 2017, verify that your institution's library
administrator email address in HighWire is accurate. (If you haven’t
already, consider using a generic admin email address and password for the
entire IP range for your institution to ensure that current staff receive
up-to-date information.)
3. Download your historical usage statistics. https://www.dukeupress.edu/
Libraries/usage.php
More information will be available in the weeks to come. You can find these
questions and answers online at https://www.dukeupress.edu/
Libraries/migration.php. And you can always email us at
[log in to unmask]
Best,
Kim Steinle
Library Relations and Sales Manager