The latest SpringerNature T&C has a section on personally identifiable information (copied below).  Has anyone successfully changed it or do you have standard language that you use instead?  I haven’t come across language like this in any of our other agreements and so far am not having luck negotiating changes.  My main issue is with the first sentence.  It seems unreasonable that we would be responsible for obtaining approvals and consent for a publisher to receive/process pii from our users, not to mention it’s something that I don’t want to get involved with for a variety of reasons.  I would appreciate any suggestions that you may have!

In the event that Licensor’s performance of its obligations under this License Agreement requires that Licensor receive or otherwise process any personal data of Authorized Users, then Licensee shall obtain, if applicable, all necessary approvals and consent from Authorized Users for transfers of personal data to Licensor.  Personally indentifiable information collected or retained by the licensor is confidential and shall not be released without the prior written and explicit consent of the patron and the licensee

Thank you,

Leah Donley

Leah Donley
Research Library
Brookhaven National Laboratory
Tel: 631-344-7469
Email: [log in to unmask]