From: "Pennington, Buddy D." <[log in to unmask]>
Date: Fri, 16 Nov 2012 02:39:30 +0000

I agree with Judy. Do what's reasonable. Don't kill yourself. On the
discovery stats, I wouldn't count them since they are not COUNTER
stats. I imagine one of these days they will just ask this as a
separate question.

Buddy Pennington
University of Missouri - Kansas City

On Nov 15, 2012, at 6:52 PM, "LIBLICENSE" <[log in to unmask]> wrote:

> From: "Schwartz, Judy" <[log in to unmask]>
> Date: Thu, 15 Nov 2012 15:06:32 +0000
> Subject: RE: Usage statistics for discovery services
>
> Chuck - after the first few years of spending waaaaaaaay too much time
> on this survey, and then passing the responsibility to another
> librarian, here's what we came up with:  use your best guess for
> percentages; don't spend more than 20 minutes on any question trying
> to figure out its precise answer, as there is none.  At that time,
> Ebsco would provide a monthly report on how many logins, searches,
> articles for each of its databases. We used their figures and
> extrapolated by means of an equation, how many librarian hours were
> spent assisting users.  And, using only the EBSCOhost® figures, we
> discovered that more librarian hours were required to support the
> students than there were librarians available.
>
> From my experience, no one is going to come after you with a 2x4 if
> your reported figures are not exact to the nth degree.
>
> Judy Schwartz
> Director of Library Services
> Trocaire College
> http://library.trocaire.edu
>
>
> -----Original Message-----
>
> From: "Hamaker, Charles" <[log in to unmask]>
> Date: Wed, 14 Nov 2012 16:23:34 +0000
>
> I’m in a bit of a quandary about what to do about search statistics
> from Discovery services.
>
> I can’t find anywhere a definition that includes them, yet when I look
> at some of what we are receiving from our vendors, I can’t EXCLUDE
> them from the stats  to determine individual database usage either.
>
> What is being requested.. (these originally were in the ARL supplemental stats)
>
> Number of successful full-text article requests (journals)
>
> Number of regular searches (databases)
>
> Number of federated searches (databases)
>
> When you look at the ARL supplemental definitions, it says:
>
> “Questions 18-20.  Use of Electronic Resources.  Items reported should
> follow definitions as defined in  the COUNTER Code of Practice
> (www.projectcounter.org). In a footnote, please include the types of
> resources for which you are reporting data.  It is recommend that ONLY
> data that follow the COUNTER definitions be reported. Any exceptions
> should be documented in a footnote.”
>
> And when you go to the COUNTER pages, the list of “known” federated
> search engines while quite lengthy does not include the discovery
> services.
>
> Any thoughts welcome.
>
> Chuck
>
> Charles Hamaker M.L.S
> Associate University Librarian Collection Development and Electronic
> Resources UNC Charlotte
> J. Murrey Atkins Library
> [log in to unmask] | http://library.uncc.edu/