From: Sally Krash <[log in to unmask]>
Date: Thu, 7 Sep 2017 20:21:22 +0000
*Director, Assessment and Planning*
*Librarian III or IV*
UMass Amherst <http://www.umass.edu>, the flagship campus of the University
of Massachusetts system, sits on nearly 1,450-acres in the scenic Pioneer
Valley of Western Massachusetts, 90 miles from Boston and 175 miles from
New York City. The campus provides a rich cultural environment in a rural
setting close to major urban centers.
As a gateway to knowledge, the UMass Amherst Libraries
<http://www.library.umass.edu/> are key partners in teaching, learning, and
research at UMass Amherst and in the Commonwealth of Massachusetts.
Supporting freedom of inquiry, the Libraries foster a diverse and inclusive
environment in which to engage with ideas and acquire the critical skills
necessary for lifelong learning.
The UMass Amherst Libraries <http://www.library.umass.edu/> seek a dynamic
and innovative Director, Assessment and Planning. The Director, Assessment
and Planning provides leadership for and participates in assessment and
planning efforts across the UMass Amherst Libraries; leads the collection,
analysis, and documentation of assessment data; develops an evidence-based
approach to achieving strategic objectives related to library operations
and user needs; supports data visualization, analysis, and reporting needs
across the Libraries. Coordinates and supports colleagues engaged in
assessment work and works with staff across the Libraries to ensure a broad
understanding of assessment goals and the ability to work with assessment
measures. Provides leadership and support for strategic planning
initiatives. Represents the Libraries for assessment initiatives on a
national and local level.
*Example of Duties:*
1. Develops, coordinates, and promotes an innovative, collaborative,
evidence-based assessment program that supports and enables the Libraries’
strategic initiatives and develops evidence-based approaches for achieving
strategic objectives for the Libraries.
2. Performs duties in a leadership role in identifying, defining,
developing,
and implementing appropriate assessment and planning approaches, measures,
and techniques.
3. Leads data visualization support for Tableau server and dashboard
creation.
4. Increases the ability of staff to access, use, and understand data
for decision making using data visualization and other tools.
5. Analyzes, interprets, and publicizes the results of assessment and
evaluation activities.
6. Coordinates the collection and reporting of data to campus and
external audiences. Maintains awareness of the administrative expectations
on campus for measurement and assessment by the Libraries.
7. Works with Library Technology Services (LTS) to provide access to
data that enables data-informed decision making. Works with LTS to
appropriately manage and secure assessment data.
8. Forms and supports a cohort of assessment colleagues engaged in
assessment work across the Libraries. Identifies and implements strategies
for cultivating a culture of assessment including providing consultation
and guidance to support library staff and units as they gather, process,
analyze, manage, and report data related to library resources and services.
9. Works with units across the Libraries to develop and support
assessment practices and data-informed decision making.
10. Uses both quantitative and qualitative measures according to
established standards.
11. Leads strategic planning needs for the Libraries and designs
cooperative library-wide planning process cycle.
12. Collaborates with other units on campus engaged in assessment and
planning.
13. Represents the Libraries for assessment and planning initiatives on a
national, regional, and local level.
14. Maintains current knowledge of assessment trends and best practices as
they impact academic libraries.
15. Works creatively, collaboratively, and effectively to promote
teamwork, diversity, equality, and inclusiveness within the Libraries and
the campus.
16. Provides training and orientation for new staff. Monitors training
and support needs for all staff in the department as required in the
changing environment of the Libraries.
17. Oversees the accurate and timely availability of documentation for all
procedures.
18. Demonstrates, fosters and cultivates a positive, proactive internal
and external customer service culture among staff and student staff.
19. Performs other related duties as assigned or required to meet
department and university goals and objectives.
*Required Qualifications:*
1. Master's degree in library science or equivalent degree from a
program accredited by the American Library Association, or its appropriate
equivalent in librarianship from another country or have appropriate
equivalent experience.
2. Minimum of five years of professional library experience in this or
another academic, research or specialized library, which includes experience
with assessment and analysis.
3. Demonstrated experience in assessment via quantitative and/or
qualitative means required, including experience using statistical software
packages such as SAS, STATA, SPSS or R.
4. Experience in manipulating raw data in order to analyze, customize,
and format appropriate reports preferred.
5. Experience planning, organizing, and supervising the work of others
and planning and organizing projects. The ability to advance multiple
complex projects in a collaborative environment.
6. Demonstrated high level of written and oral communication skills and
the ability to communicate clearly in presentations.
7. Ability to interact effectively and work productively,
cooperatively, and collaboratively with a variety of individuals and groups
in a complex and rapidly changing environment.
8. Ability to use technology in creative ways to solve problems and/or
facilitate workflow.
9. Demonstrated ability to establish work priorities, set performance
expectations, achieve goals, and direct work in a high-production, rapidly
evolving setting.
10. Excellent interpersonal skills and ability to interact effectively and
work productively in establishing and maintaining harmonious working
relationships with a diverse population of staff and students.
11. Proven ability to work effectively in a collaborative environment.
12. Ability to respond effectively to changing needs and priorities,
showing initiative and flexibility.
13. Strong service orientation and the ability to meet the public
graciously and tactfully. Strong customer service attitude and initiative.
14. Demonstrated ability to work creatively, collaboratively, and
effectively and to promote teamwork, diversity, equality, and inclusiveness
within the Libraries and the campus.
15. Contributes toward creating a positive and respectful workplace
defined by personal and professional competence, integrity, and
collaboration.
16. Uses access to sensitive and/or not-yet-public university-related
information only in the performance of the responsibilities of position and
exercises care to prevent unnecessary disclosures to others.
*SALARY COMMENSURATE WITH SKILLS AND EXPERIENCE*
*Application Instructions:*
Apply online <http://www.umass.edu/humres/job-openings> at http://umass.
interviewexchange.com/candapply.jsp?JOBID=87743 and submit a letter of
application, resume, and contact information (phone and email) for three
professional references by *September 8, 2017 *for priority consideration.
Applications will be accepted until the position is filled.
The University of Massachusetts Amherst is strongly committed to excellence
and actively supports cultural diversity <http://www.umass.edu/diversity/>.
As part of a commitment to its own multicultural community, the Libraries
seek an individual with a demonstrated commitment to diversity and one who
will understand and embrace University initiatives and aspirations. The
University of Massachusetts Amherst is an Affirmative Action/Equal
Opportunity Employer of women, minorities, protected veterans, and
individuals with disabilities and encourages applications from these and
other protected group members.
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