From: Jennifer Bazeley <[log in to unmask]>
Date: Tue, 10 Nov 2015 09:08:09 -0500

Please join us on: Sunday January 10, 3-4 pm

E-Resource Troubleshooting Workflows

Join the Collection Management and E-Resources Interest Group for a
session at ALA Midwinter on troubleshooting workflows for e-resources.
Whether you work at a large or small library, or a special, academic,
or public library, e-resource troubleshooting is a common component of
collection management. How do you handle e-resource troubleshooting at
your institution? Do you have multiple staff trained to troubleshoot
or do you fly solo? Do you have a web-scale discovery system in place
that affects your workflows? How do you use traditional library tools
(ILS, ERM, etc.) and non-traditional tools (Excel, LibGuides, Wikis,
etc.) to manage this work?

The IG co-chairs will introduce the topic and then we’ll break into
3-5 smaller discussion groups to talk about e-resource troubleshooting
workflows--what works and what doesn’t.

If you have had experience with troubleshooting e-resources at your
institution and are interested in facilitating one of the small
discussion groups, please contact Jennifer Bazeley at
[log in to unmask]

Thank you,
Jennifer Bazeley
Chair, CMERIG

Interim Head, Technical Services
Miami University Libraries
p. 513.529.4216 | e. [log in to unmask]